Company Description Getepay is a fast-growing digital payments and commerce platform that enables businesses of all sizes to manage transactions, websites, payments, and daily operations through a single integrated system. With PCI DSS-certified infrastructure and ISO-certified data centers in India, the company prioritizes security, reliability, and compliance. Getepay currently supports over 1.5 million merchants across India, helping them digitalize and streamline their business processes. Originating from Jaipur, the organization has expanded rapidly, driven by innovation, strategic partnerships, and a strong focus on efficiency. Team members join a mission-focused environment that is actively shaping India’s digital commerce and payments ecosystem.
Role Description This is a full-time remote role for a Relationship Manager. The Relationship Manager will manage and grow a portfolio of merchant accounts, serving as the primary point of contact for onboarding, support, and ongoing engagement. Responsibilities include understanding client needs, presenting suitable Getepay solutions,



coordinating with internal teams to resolve issues, and ensuring high levels of satisfaction and retention. The role involves analyzing account performance, identifying upsell and cross-sell opportunities, and sharing feedback to improve products and services. The Relationship Manager will also prepare regular reports, conduct review meetings with clients, and contribute to process improvements that enhance the overall customer experience.
Qualifications

• Customer relationship and account management skills, including stakeholder communication and client servicing.
• Business development and sales capabilities, with experience in upselling, cross-selling, and meeting growth targets.
• Solid analytical and problem-solving skills for interpreting data, monitoring performance, and addressing client issues.
• Proficiency with digital payment platforms, SaaS products, or fintech solutions

📌 Relationship Manager (Vijayawada)
🏢 GetePay
📍 Vijayawada