Key Accountabilities

• Own end-to-end Quality Engineering strategy across all product lines, ensuring world-class quality standards for cloud-native SaaS platforms.
• Define and implement a comprehensive quality strategy covering:
• Manual testing
• Test automation
• Performance testing
• Security testing
• API testing
• Data validation testing
• Regression and release testing
• Build and lead high-performing QA teams including manual testers, automation engineers, performance engineers, and security testing specialists.
• Establish scalable QA processes, frameworks, and governance aligned with Agile and DevOps practices.
• Drive shift-left testing practices, embedding quality early in the SDLC.
• Define test strategy for microservices, APIs, frontend applications, and data pipelines.
• Ensure high test coverage through automation across UI, API, and backend layers.
• Implement performance and load testing strategies to validate scalability and resilience of SaaS multi-tenant systems.
• Oversee security testing practices including vulnerability assessment,



penetration testing coordination, and secure SDLC integration.
• Collaborate closely with Engineering, Product, DevOps, and Security teams to ensure quality gates are integrated into CI/CD pipelines.
• Establish quality metrics and dashboards including:
• Defect density
• Escaped defects
• Automation coverage
• Test effectiveness
• Release readiness indicators
• Own release quality sign-off processes and enforce quality gates before production deployment.
• Drive root cause analysis for production defects and implement preventive quality measures.
• Standardize testing tools, frameworks, and best practices across all products.
• Champion continuous improvement initiatives to reduce defect leakage and improve release confidence.
• Build a culture of quality ownership across engineering teams (Quality is everyone’s responsibility).
• Stay updated on contemporary QA practices, AI-driven testing, test automation frameworks

📌 Head of Quality Engineering (Gurugram)
🏢 Comviva
📍 Gurugram