01 Oct
|
JEENA SIKHO LIFECARE
|
Chandigarh
01 Oct
JEENA SIKHO LIFECARE
Chandigarh
Company: Jeena Sikho Lifecare Ltd.
Position: Community Manager
Department: Marketing / Social Media
Location: Zirakpur Head Office
Job Type: Full-Time
Experience: 2–4 Years
Job Summary
We are looking for a Community Manager to manage and grow the brand’s online community across social media platforms. The candidate will be responsible for engaging with followers, managing conversations, understanding audience feedback, and supporting community-focused campaigns and initiatives.
Key Responsibilities
• Manage and grow the brand’s online community across social media platforms.
• Engage with followers and respond to comments, messages, and DMs in a timely and professional manner.
• Encourage meaningful conversations and increase community engagement.
• Monitor community sentiment, feedback, suggestions, and recurring queries.
• Identify common concerns and coordinate with relevant teams for appropriate responses.
• Coordinate with content and social media teams to maintain consistent brand communication.
• Plan and execute community engagement activities, campaigns, and initiatives.
• Track community engagement and prepare regular reports.
• Stay updated on social media trends and audience behavior.
• Maintain a positive and professional brand image across community interactions.
Required Skills
• Strong written and verbal communication skills.
• Good community engagement and relationship-management skills.
• Strong knowledge of social media platforms.
• Quick response and problem-solving abilities.
• Good understanding of audience behavior and online trends.
• Strong coordination and follow-up skills.
• Ability to handle multiple conversations and tasks efficiently.
• Positive attention to detail and a customer-focused approach.
Qualification
• Graduate in Marketing, Mass Communication, Public Relations, Business Administration, or a related field.
• 2–4 years of experience in community management, social media, digital marketing, customer engagement, or a similar rol
📌 Community Manager (Chandigarh)
🏢 JEENA SIKHO LIFECARE
📍 Chandigarh