01 Oct
|
TruckX Technologies
|
Pune
01 Oct
TruckX Technologies
Pune
At TruckX, are looking for a high caliber Customer Support Executive-Spanish who want to join an ambitious team whose goal is to expand the reach and growth
TruckX is one of the most exciting Bay Area start-ups, in the Trucking and Telematics industry. Using a combination of software and hardware, we’re transforming an industry that has seen little innovation for decades; and we already support more than 50,000 customers.
Qualification: Bachelors / Masters Degree required
Location: Pune
Job Responsibilities:
● Go getter attitude
● Willing to work during the US shift timing
● Providing technical support to the clients based in the US
● Should have customer handling skills
● Possessing excellent product knowledge to enhance customer support ● Understanding and assessing customer needs and requirements
● Ability to multi -task, prioritize & manage time effectively
● Providing accurate, valid and complete information by using the right methods/tools ● Meet customer service call handling quota
● Handling customer queries/complaints, providing appropriate solutions and alternatives within the time limits
● Follow up with the customers as and when required to ensure resolution ● Keep records of customer interactions, process customer accounts and file documents
Preferred candidate -
● Excellent communication skills in Spanish
● Confident & persistent
● Should have valuable presentation skills
● Quick learner and passionate about customer support
● Self-motivated with a results-driven approach
● Proficiency in MS Office (Excel, Word, PPT, etc
Timing: 9 hrs shift/day and 5.5 working days in a week
Why join TruckX?
● Bootstrap start-up with exposure from software to hardware
● Fun work environment
● Passionate, collaborative and awesome co-worker
● Part of the core engineering team building our next wave of the products.
📌 CSE- Spanish (Pune)
🏢 TruckX Technologies
📍 Pune