Company Description Venus Group of Companies is a leading property developer in Ahmedabad with over 35 years of experience in crafting high-quality, timeless spaces. The organization focuses on creating developments that balance grandeur with long-term value for residents and stakeholders. Guided by the belief that a building is only as strong as the community it supports, Venus emphasizes conscious planning and structural innovation. Its projects are designed to remain relevant for generations, offering people-oriented spaces that prioritize comfort, functionality, and lasting appeal.

Role Description

• Welcome and assist guests, clients, and visitors in a skilled manner.
• Coordinate and schedule property site visits and tours for prospective customers.
• Support the sales team through lead follow-ups and customer coordination.
• Manage front desk operations, visitor records, and appointment schedules.
• Prepare reports, maintain documentation, and assist with administrative activities.
• Respond to customer inquiries via phone, email, and in person.




• Address guest concerns and escalate issues appropriately to ensure customer satisfaction.
• Collect and maintain customer feedback for service improvement.
• Assist in organizing property launch events, promotional campaigns, exhibitions, and other marketing activities.
• Ensure availability and proper management of office supplies and reception area standards.

Qualifications
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic administrative tools.
• Ability to handle guest interactions with confidence, professionalism, and courtesy.
• Proficiency with common office software and communication tools; experience with customer management systems is an advantage.
• Prior experience in hospitality, real estate, or front desk

📌 Guest Relations Specialist (Ahmedabad)
🏢 Venus Group Of Companies
📍 Ahmedabad