01 Oct
|
Sharda Consultancy Services
|
Noida
01 Oct
Sharda Consultancy Services
Noida
We are seeking an Outbound Call Center Executive to join our dynamic team in Uttar Pradesh. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our services, and ensuring a high level of customer satisfaction. This role is crucial in driving sales and enhancing our brand presence in the international market. Key Responsibilities: - Conduct outbound calls to prospective clients and customers to promote our services. - Maintain a positive and professional demeanor while interacting with customers. - Achieve daily and monthly call targets set by the management. - Document all interactions and maintain accurate records of customer information. - Collaborate with team members to improve processes and enhance customer experience. - Provide feedback on customer responses to help improve service offerings.
Required Skills: - Strong communication skills, both verbal and written. - Ability to work in a fast-paced setting and handle multiple tasks. - Experience in outbound calling or a similar role in an international BPO is preferred. - Proficiency in using call center software and CRM systems. - A customer-oriented mindset with a passion for sales. If you are a motivated individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Join us in making a difference in the lives of our customers while advancing your career in the BPO industry.
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📌 Outbound Call Center Executive (Noida)
🏢 Sharda Consultancy Services
📍 Noida