About This Role
We run a data-driven outbound and inbound-qualification motion, with every call, email, and account touch logged and worked in structured cycles - fresh outbound, dormant-deal revival, closed-lost re-engagement, and no-deal contact revival. This role owns the numbers behind that engine: the activity that goes in, the qualified pipeline that comes out, and the CRM discipline that lets us trust both.
You'll lead a team of SDRs, hold them accountable to daily and weekly targets, keep the funnel clean and measurable, and turn activity data into decisions — who to call first, which accounts to revive, and where each rep needs to improve.
What You'll Do
Team Leadership & Coaching
• Lead, coach, and develop a team of SDRs through daily huddles, call and email reviews, live listening, and weekly 1:1s tied to each rep's numbers.
• Own onboarding and ramp for current hires, guiding them to full quota productivity.
• Build a culture of accountability where targets, activity, and data hygiene are non-negotiable, without undermining team morale.
Pipeline Generation & Quality
• Carry a team quota for qualified meetings and sales-accepted pipeline.
• Run structured working cycles across fresh outbound, dormant-deal revival, closed-lost re-engagement, and no-deal contact revival, using scoring and prioritisation logic to guide who the team approaches first.
• Enforce qualification criteria so booked meetings convert into real pipeline rather than calendar activity.
Performance Management
• Track and report daily, weekly, and monthly on activity and output metrics for each rep and the team.
• Own the SDR dashboards, keeping them accurate and using them to identify who's ahead, who's behind, and why.
• Run a weekly numbers review covering activity vs. target, connect and conversion rates, meetings booked, pipeline generated, and stage-by-stage drop-off.
• Diagnose performance gaps from the funnel data — pinpoint whether shortfalls stem from dials, connect rate, p
📌 Sales Development Representative Lead (India)
🏢 Xoxoday
📍 India