Information Technology Support Specialist (Coimbatore)

Information Technology Support Specialist (Coimbatore)

01 Oct
|
Powersonic
|
Coimbatore

01 Oct

Powersonic

Coimbatore

Powersonic – Join Us in Powering the FutureOur mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there’s still a lot to do — and that’s exactly where you come in

Role DescriptionThis is a full-time, in office role as an IT Support & Application Development Engineer in Coimbatore.
You will be responsible for providing hands-on IT support to end users while also developing, enhancing, and maintaining in-house business applications. This role is ideal for an IT professional who can independently troubleshoot hardware, software, networking, and user issues while also contributing to application development and database-related activities.

You will:• Install, configure, maintain, and troubleshoot desktops, laptops, printers, peripherals, and other IT hardware.
• Diagnose and resolve Windows operating system, application, driver, and network connectivity issues.




• Handle user requests and incidents through the ticketing system and ensure timely resolution.
• Support Microsoft 365, user accounts, access rights, email, antivirus, endpoint security, patching, and periodic backups.
• Develop, enhance, test, debug, and maintain in-house applications and internal business tools.
• Translate business requirements into practical application solutions.
• Prepare basic technical documentation, test cases, user guides, and release notes.
• Work with databases for queries, reports, data corrections, and routine maintenance.
• Maintain IT asset, software license, configuration, and inventory records.
• Coordinate with vendors and service providers for repairs, AMC, procurement, warranty claims, and technical support.
• Provide on-site IT support at office and plant locations when required.
• Support users across the assigned shift and respond to urgent IT issues.
• Identify opportunities to improve IT processes, security practices, system reliabi

📌 Information Technology Support Specialist (Coimbatore)
🏢 Powersonic
📍 Coimbatore

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