Pre-Sales & CRM
Sales Operations · Salesforce · Lead Conversion

? Location: Gurgaon / Hybrid
? Department: Sales Operations
? Reports To: CEO / Sales Head
⏳ Experience: 1–4 Years
? Industry: Cosmetics / B2B Manufacturing
? Must-Have: Salesforce CRM (hands-on)

About Bo International
Bo International is a fast-growing cosmetic contract manufacturer based in Gurgaon, serving private label and white-label clients across India and international markets. We work with D2C brands, established FMCG companies, and international importers — helping them build world-class skincare, haircare, and personal care products at scale.
We are scaling aggressively, and this role sits at the heart of our revenue engine — ensuring no lead is wasted, every inquiry is followed up, and our pre-sales and sales teams are running at peak efficiency.

The Role
We are looking for a sharp, execution-obsessed Pre-Sales & CRM Executive to own our lead pipeline from inquiry to qualified handoff — and ensure our sales team is closing those leads effectively. You will manage our pre-sales team,



enforce Salesforce discipline across the sales organisation, and be the single owner of lead conversion metrics.
This is not a strategic or advisory role. This is a roll-up-your-sleeves, data-driven execution role. If you love CRM hygiene, pipeline visibility, and coaching teams to convert better — this is your job.

What You Will Own
Pre-Sales Management
• Own the daily performance of the pre-sales (lead qualification) team — call logs, response times, qualification rate
• Set daily and weekly targets for each pre-sales executive; review against actuals every morning
• Ensure every inbound lead (Indiamart, website, WhatsApp, cold outreach) is contacted within 2 hours
• Build and enforce a qualification script so only responsible, well-briefed leads reach the sales team
• Listen to calls and review chat transcripts regularly; give specific coaching feedback to the team

Salesforce CRM Ownership
• Own Salesforce as

📌 Presales & CRM (Gurugram)
🏢 Bo International
📍 Gurugram