Specialist – Customer Services – Ocean Freight Management (Gurugram)

Specialist – Customer Services – Ocean Freight Management (Gurugram)

01 Oct
|
Sharplog Solutions India Private
|
Gurugram

01 Oct

Sharplog Solutions India Private

Gurugram

About Sharplog Solutions

Sharplog Solutions is a rapidly growing full-solution logistics company in its 5th year of operations, providing integrated freight forwarding, customs clearance, warehousing, transportation and logistics solutions across India.

We are part of the prestigious WCA Network, members of FFFAI, an MTO, and operate with FMC-registered Bill of Lading capability. With offices and operations across Delhi-NCR, Jaipur, Jodhpur, Mundra, Gandhidham and Chennai, we handle international logistics requirements for customers across India.

As we continue to expand, we are looking for a young, energetic and highly responsible qualified to join our team as Specialist – Customer Services – Ocean Freight Management.

Role Overview

The position requires an individual who can take complete ownership of customer shipments and the applicable SOP, from receipt of pricing and booking instructions through execution, documentation, billing and final shipment closure.

The successful candidate will be expected to work closely with the Business Development/Pricing, Documentation, Accounts, CHA,



Transporters, CFSs, Shipping Lines, NVOCCs and overseas agents, while keeping the customer continuously informed.

This is a high-ownership operational role. The candidate must be capable of anticipating potential operational challenges, identifying risks in advance and taking proactive corrective action rather than merely reacting to problems after they occur.

Key Responsibilities

1. Ocean Export Shipment Execution
• Receive buy and sell rates and commercial instructions from the Business Development/Pricing team.
• Understand the customer’s shipment requirements, cargo readiness and stuffing timelines.
• Place bookings with Shipping Lines / NVOCCs after carefully evaluating vessel schedules, transit times, equipment availability and relevant cut-offs.
• Coordinate and monitor:
– Empty container release and pick-up
– Container positioning
– Stuffing / factory loading
– Car

📌 Specialist – Customer Services – Ocean Freight Management (Gurugram)
🏢 Sharplog Solutions India Private
📍 Gurugram

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