Customer Support Executive – International Chat & Email Process
Company: Teleperformance
Location: Pratap Nagar – LIC Building
Employment Type: Full-time
Work Schedule: 5 days working with 2 rotational week offs
Shift: 24*7 Rotational night shifts
Job Description
Teleperformance is hiring Customer Support Executives for an International Chat & Email Process.
The selected candidates will be responsible for assisting international customers through chat and email, resolving customer queries, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities
• Handle customer queries through international chat and email channels.
• Understand customer concerns and provide appropriate resolutions.
• Maintain professional and effective written communication with customers.
• Ensure accurate and timely responses while meeting process quality standards.
• Follow company policies, process guidelines, and customer service standards.
• Maintain productivity, quality,



and customer satisfaction targets.

Eligibility
• UG/Graduate Freshers are eligible.
• Strong written and verbal communication skills.
• Must be comfortable working in rotational night shifts.

Compensation
Graduates – Freshers / Candidates with 6+ months experience
• ₹23,000 in hand during training
• ₹26,000 in hand after training

Undergraduates – Freshers
• ₹20,000 in hand during training
• ₹24,000 in hand after training

Work Schedule & Benefits
• 5 days working
• 2 rotational week offs
• One-side cab facility available during odd hours

Significant: Candidates should be comfortable working in night shifts. No leaves will be permitted during the first 3 months.
Location: Pratap Nagar – LIC Building
Contact HR:
Ria Agarwal
[email protected]
(phone hidden)

📌 Customer Support Specialist (Jaipur)
🏢 TP
📍 Jaipur