Job Description

Job Summary

As part of our Sales Administration Center (GSAC Chakan), the Sales Administrator - Service Supply Network, plays a key role in supporting regional customers & sales teams by ensuring productive, accurate, and seamless order management operations.

This role serves as a central coordination point between sales, customers, and internal functions, driving operational excellence and delivering a unique and superior customer experience.

What You Will Do

As a Sales Administrator, you will contribute to delivering world-class service by managing critical sales operations:

• Manage end-to-end order processing in ERP systems (SAP preferred)
• Validate pricing, commercial terms, and customer data
• Ensure timely order booking, amendments, and closures
• Provide administrative and operational support to regional sales teams
• Support quotations, Booking orders, Pricing coordination, and contract processes
• Monitor order lifecycle and proactively resolve delays or discrepancies
• Act as a key interface between Sales, Supply Chain, Finance, and Service teams




• Resolve order-related queries, billing issues, and customer escalations
• Maintain strong communication with global stakeholders across time zones
• Ensure compliance with global processes and drive continuous improvements

Profile Description

We believe you have

• Bachelor’s or Master’s degree in business administration, Commerce, or related field.
• 3–6 years of experience in Sales Administration / Order Management (preferably in a shared services environment)
• Strong experience with ERP systems (SAP preferred)
• Advanced knowledge of Microsoft Excel and reporting tools
• Experience working with global stakeholders is an advantage
• Solid attention to detail, problem-solving mindset, and communication skills
• Ability to manage high-volume tasks in a fast-paced, global environment

Key Competencies

• Customer-centric approach
• Ownership and accountability
• Ability to work in a fas

📌 SSN Sales Administrator (Pune)
🏢 Tetra Pak
📍 Pune