About The Role

We're looking for an energetic and persuasive Telecaller to join our real estate sales team. You'll be the first point of contact for prospective buyers, handling inbound and outbound calls to generate interest, qualify leads, and schedule site visits for our sales team. Your goal is to engage potential customers, understand their requirements, and smoothly move them through the top of our sales funnel. This role is ideal for someone with strong communication skills, a pleasant phone manner, and the resilience to handle high call volumes while staying motivated and target-focused.

Responsibilities

• Make outbound calls to leads generated through marketing campaigns, portals, referrals, and walk-ins
• Handle inbound inquiry calls and respond to customer questions about listings, pricing, and availability
• Qualify leads by understanding customer budget, location preference, property type, and urgency
• Schedule and confirm site visits/appointments for the sales team
• Maintain accurate and updated records of all calls, leads, and follow-ups in the CRM




• Follow up persistently with warm and cold leads to convert them into site visits
• Explain ongoing projects, offers, and payment plans clearly to prospective customers
• Achieve daily/weekly call and conversion targets set by the team leader
• Coordinate with the sales team to ensure smooth handover of qualified leads
• Handle basic objections and escalate complex queries to seniors when needed
• Maintain a polite, professional, and persuasive tone on all calls
• Send follow-up SMS/WhatsApp/email communications as needed

Requirements

• Minimum 12th pass; graduate preferred
• 0–2 years of experience in telecalling, telesales, or customer service (freshers welcome)
• Excellent verbal communication skills in [local language] and English/Hindi
• Transparent, pleasant, and confident phone manner
• Basic computer skills and comfort with CRM/dialer tools
• Strong listening skills and ability to handle objection

📌 Telecaller – Real Estate (Bengaluru)
🏢 27Estates
📍 Bengaluru