Technical Writer – MadCap Flare
Experience:

4–6 years
Maximum CTC:

₹9 LPA
Location:

Kochi / Open to relocation
Employment Type:

Full-time
Job Summary
We are looking for an experienced

Technical Writer

with robust hands-on expertise in

MadCap Flare

and product documentation. The ideal candidate should be able to understand complex software/product functionalities and convert them into clear, structured, and user-friendly documentation.
The candidate will work closely with

Product Managers, Developers, SMEs, QA and other stakeholders

to create and maintain high-quality technical content for enterprise/SaaS products.
Key Responsibilities
Create, maintain and update

user guides, administrator guides, online help, release notes, SOPs and knowledge base articles .
Develop and publish documentation using

MadCap Flare .
Create structured, reusable and well-organized technical content.
Work with developers, product managers and SMEs to understand product functionality and documentation requirements.




Convert complex technical concepts and workflows into clear and easy-to-understand documentation.
Create and maintain

online help systems and product documentation .
Prepare documentation for product releases and feature enhancements.
Develop

API/integration documentation

where required.
Create process flows, screenshots, diagrams and other visual documentation using tools such as

Snagit, Visio or similar tools .
Follow documentation standards, templates, style guides and content governance processes.
Perform content reviews, proofreading, quality checks and publication readiness checks.
Maintain documentation repositories and knowledge bases.
Collaborate with cross-functional teams in an

Agile/Scrum environment .
Ensure documentation is accurate, consistent, current and aligned with product releases.
Required Skills
4–6 years of experience in Technical Writing / Product Documentation .
Strong hands-on experience with

MadCap Flare .
Experience creating

software

📌 Technical Writer (Mumbai)
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📍 Mumbai