Job Title: Service Engineer Department: Service – Radiology Location: Vapi, Gujarat / Field-based (Pan India) Reports To: Senior Manager – Radiology Experience: 2-3 Years Job Purpose: To ensure installation, maintenance & repair, and efficient operation of radiology and imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT equipment, through effective service execution, preventive maintenance, and customer support. Key Responsibilities: 1. Installation, Service & Maintenance Perform installation, calibration, and validation of X-Ray/ C-Arm/ DR, and CT systems at customer sites & repair in factory production. Execute preventive and corrective maintenance schedules to ensure high system uptime and reliability. Diagnose and repair hardware, electrical, and mechanical and software issues in imaging equipment and associated utilities. Ensure that all service activities comply with manufacturer guidelines, AERB regulations, and internal quality standards. 2. Customer Support & Troubleshooting Provide prompt and effective in office technical support for service calls,
ensuring minimal downtime. Guide hospital technicians and radiographers on proper equipment handling and basic troubleshooting. Maintain clear communication with customers regarding service progress, timelines, and outcomes. Ensure service quality aligns with Meril’s commitment to excellence and customer satisfaction. 3. Preventive Maintenance & Documentation Plan and execute preventive maintenance schedules for installed imaging systems. Maintain accurate service records, preventive maintenance logs, and calibration reports. Prepare service reports, installation certificates, and equipment performance evaluations. Monitor spare parts consumption and inventory levels for timely replacement and availability. 4. Compliance & Safety Follow AERB and ISO 13485 safety standards during maintenance and servicing operations. Ensure radiation protection measures are adhered to during installation and m
📌 Service Engineer (India)
🏢 Meril
📍 India