01 Oct
|
Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
|
Mumbai
01 Oct
Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
Mumbai
Sr. Social Media Manager
Role Summary
We are looking for a Sr. Social Media Manager / Client Delivery Manager who will own end-to-end delivery and client success for a set of clients.
At Digital Mojo, clients are managed in small, dedicated teams (called
pods). Each pod works like a mini-agency, responsible for strategy, execution, performance, and client satisfaction. You will act as the single owner for your clients — coordinating social media, performance marketing, creatives, and execution — while ensuring quality, timelines, and results. This is not a coordination-only role. This is an ownership role. What is a “Pod”? (For clarity) A pod is a small, dedicated client team consisting of: A Client Manager (you) Social Media Managers Performance Marketer Video/Creative support You will lead this team and be accountable for outcomes. Key Responsibilities1. Client Ownership & Communication Be the
single point of contact
for 6–7 clients Lead weekly/monthly client calls Understand client business goals and pressure points Set expectations clearly and manage scope Handle escalations calmly and proactively
2. Strategy & Planning
Own monthly plans and priorities for each client Align social media, performance marketing, and creatives into one plan Use performance insights to guide content and campaigns Ensure all execution supports business outcomes
3. Team & Delivery Management
Manage a small delivery team assigned to your clients Allocate work clearly and avoid overlaps Ensure all deliverables are on time and high quality Maintain execution discipline and standards
4. Performance Oversight
Review and understand key performance metrics (CPL, ROAS, CTR, conversions) Work closely with performance marketers to course-correct Ensure performance reports are accurate and meaningful (You are not required to run ads, but must understand performance well.)
5. Quality Control & Accountability Final responsibility for calendars, creatives, messaging, and reports Ensure
📌 Sr. Social Media Manager (Mumbai)
🏢 Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
📍 Mumbai