Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Merchant Disputes & Chargeback (International) Domain for Bangalore. Please walk-in for the interview on 22nd September 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume

Senior Process Executive- 1Yr to 2Yrs experience: Specialist- 2Yr to 4Yrs experience: Details: Interview Date: 22nd September 2026 Interview Time: 10:00 AM to 12:30 PM IST ONLY

Interview Venue: Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate#: 1, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- . Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference: Job Location: Bengaluru Qualification: Any Graduate (Full Time) Experience: 1- 4 Years Notice Period: Immediate Joiners to 15 days Shift: Flexible to work with any shift (Including Night Shifts)



Work From Office is mandatory- 5 Days Job Level: 2A/ 3A Designation: Senior Process Executive/ Process Specialist

Note: Only candidates with experience in International Merchant Card Disputes and Chargebacks will be considered.

JOB DESCRIPTION FOR 2A:

Role Summary: Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a solid merchant experience under network SLAs.

Key Responsibilities:

A. Dispute & Chargeback Lifecycle: Triage disputes (including retrievals/RFIs), validate reason codes, and decide action (accept/represent/pre-arb/arb). Prepare and file Compelling Evidence (CE) for representments within network/processor SLAs. Lead pre-arbitration negotiations; prepare arbitration submissions with accurate documentati

📌 Walkin Drive For Merchant Disputes (Mumbai)
🏢 Infosys BPM
📍 Mumbai