Job description: EUC L2 Hands & Feet Support Engineer Location:

Mumbai, Maharashtra Engagement Type:

Project-Based / Onsite Work Mode:

100% Onsite Project Overview We are looking for an experienced

EUC L2 Hands & Feet Support Engineer

to provide onsite technical support for an upcoming project. The engineer will work closely with remote project, network, and infrastructure teams to support device configuration, network testing, infrastructure setup, connectivity validation, and other implementation activities throughout the project. Key Responsibilities Provide onsite

EUC L2 and Hands & Feet support

throughout the office build and implementation period. Assist with configuration, installation, testing, and validation of end-user devices. Support remote network engineers with onsite installation, configuration, testing, and troubleshooting activities. Connect to switches, routers, and other network equipment using appropriate

console cables

and facilitate remote access for network engineers. Join remote troubleshooting and implementation sessions through

Microsoft Teams .



Perform physical checks, cable tracing, patching, connectivity verification, and basic network troubleshooting. Execute onsite instructions provided by remote technical teams and provide real-time status updates. Support hardware installation, device connectivity, network testing, and validation activities. Troubleshoot

L1/L2 EUC issues

and escalate complex issues to the appropriate project team. Maintain transparent communication with remote technical teams regarding project progress, issues, and completed activities. Assist with additional technical activities requested by the project team within the agreed scope. Technical Requirements Strong experience in

EUC/Desktop Support at L2 level . Good understanding of

Windows laptops/desktops

and enterprise end-user computing environments. Basic to intermediate knowledge of networking concepts, including: LAN and IP addressing Connectivity test

📌 IT Desktop Support Engineer (Mumbai)
🏢 Sky Systems, Inc. (SkySys)
📍 Mumbai