Jio is looking for an experienced

Jio Center Manager (JCM)

to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.

What You’ll Do
Deliver overall

sales, revenue & customer acquisition targets

for the Jio Center
Oversee smooth daily operations, administration & service delivery
Optimize

productivity, resources, and cost efficiency

of the center
Ensure compliance with

statutory, regulatory & commercial

guidelines
Manage permissions/approvals required for

local projects & deployments
Build robust relationships with

channel partners

to enhance throughput




Drive customer retention, manage escalations & improve NPS
Lead, coach & motivate cross-functional sales, service & support teams

What We’re Looking For
10–14 years of experience in

telecom, operations, sales or service leadership
Strong P&L; understanding with the ability to manage budgets & commercial controls
Solid project management and execution capability
Excellent

team management, influencing & problem-solving

skills
Ability to work cross-functionally and manage external stakeholders
Execution-focused, customer-centric, and highly accountable leader

📌 Jio Center Manager (Mumbai)
🏢 JIO
📍 Mumbai