Job Description

Role Overview

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We are looking for a proactive and technically capable IT & Digital Operations Executive to support our day-to-day IT infrastructure, servers, e-commerce platforms and business systems.

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This is a broad, hands-on role covering IT support, servers & cloud, hosting, e-commerce, business systems, integrations, data & reporting and digital operations.

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The role is ideal for someone who enjoys solving problems, learning new systems and taking ownership of tasks from identification through to resolution.

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Key Responsibilities

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- Provide day-to-day IT support for computers, printers, Microsoft 365, user accounts, software and connectivity issues.
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- Support Windows Servers, cloud/VPC environments, web servers and email servers, including routine administration, monitoring and troubleshooting.
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- Work with WHM/cPanel, web hosting, domains, DNS, SSL certificates and email configuration.
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- Assist with networking, LAN/Wi-Fi, VPN, firewalls, IP configuration and connectivity troubleshooting.
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- Support Microsoft 365, mailboxes,



permissions and other cloud services.
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- Manage and support day-to-day e-commerce website and online platform operations.
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- Support ERP and other business applications, including troubleshooting and coordination with external providers.
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- Monitor and troubleshoot system integrations, APIs and data flow between different platforms.
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- Test website and system changes and coordinate with developers, vendors and technical support teams through to resolution.
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- Use Excel and data for analysis, reconciliation and management reporting.
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- Support website content, email marketing and other digital activities.
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- Maintain technical documentation and records of systems and ongoing issues.
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- Research and evaluate current software, services and technologies.
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- Identify opportunities to automate repetitive tasks, improve processes and reduce manual work.
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What We Are Looking For

📌 IT & Digital Operations Executive (Mandvi)
🏢 Globomotive
📍 Mandvi