Join Amazon’s Employee Services team and help make a difference for all Amazonians We are seeking an experienced Program Manager to own and oversee the operations of Amazon's Medical Clinics across 40+ office locations in India. In this high-impact role, you will be responsible for ensuring continuous, uninterrupted availability of clinical services — including in office medicines and qualified nursing staff — at every clinic, at all times. You will manage vendor and staff transitions seamlessly, drive standardization and compliance across sites, and partner with a broad set of stakeholders spanning Procurement, GREF (Global Real Estate & Facilities), clinical teams, local site leaders, and HR partners. This is a role for a self-starter who thrives on operational excellence, ambiguity, and scaling employee health services across a large, geographically distributed footprint.

Note - This is a contract only role.

Key job responsibilities
Clinic Operations Oversight: Own end-to-end operations of medical clinics across 40+ Amazon office locations in India,



ensuring consistent service quality, availability, and compliance with applicable regulations and Amazon standards.
Continuity of Care: Guarantee uninterrupted availability of essential medicines, medical supplies, and nursing/clinical staff at all clinics at all times, including proactive planning for demand, stock-outs, and coverage gaps.
Transition & Change Management: Plan and manage all staff and vendor transitions (onboarding, offboarding, replacements, contract changes) with zero disruption to clinic availability or employee experience.
Vendor Management: Partner with Procurement to select, onboard, and govern clinical service and pharmacy vendors; monitor SLAs, service quality, and contractual compliance, and drive corrective action where needed.
Stakeholder Collaboration: Work cross-functionally with Procurement, GREF, clinical teams, local site leaders, and HR partners to align on clinic setup, facilities re

📌 Program Manager, BXT-SE (Gurugram)
🏢 Amazon
📍 Gurugram