01 Oct
|
Invent Health
|
Mumbai
01 Oct
Invent Health
Mumbai
About the Role
Invent Health is looking for an experienced, client-facing Program Manager who can take complete ownership of client engagements and drive the successful delivery of our healthcare risk adjustment solutions.
This is a high-impact role in a lean, fast-moving product company. We need someone who can combine the structured approach of a consulting professional with the agility and hands-on ownership required in a growing technology business.
The ideal candidate will be a trusted partner to clients, a strong delivery leader and someone who can connect business needs with product and technology capabilities to deliver meaningful outcomes. This role will require to
primarily work at nights
and
work from home and occasional visits
to our Chennai
office
as per business requirement.
Key Responsibilities
1. Own end-to-end client engagements, from onboarding and implementation through delivery, adoption and ongoing account management.
2. Build strong relationships with senior client stakeholders, understand their business priorities and manage expectations.
3.
Work closely with product, engineering, data and operations teams to translate client requirements into explicit deliverables and execution plans.
4. Drive program governance, delivery timelines, resource planning, risk management and financial oversight.
5. Lead client reviews, communicate progress, manage escalations and ensure timely resolution of issues.
6. Understand healthcare risk adjustment workflows and ensure our solutions deliver measurable value to clients.
7. Balance client-specific requirements with product scalability, working with internal teams to prioritise effectively.
8. Identify opportunities to improve client experience, strengthen existing relationships and support account growth.
9. Establish practical processes and delivery discipline without adding unnecessary layers of management.
What We’re Looking For
* Minimum 10 years of experience in program management, consulting,
📌 Program Manager – Client Engagement (Mumbai)
🏢 Invent Health
📍 Mumbai