About Voy Since 2019, Voy has transformed the health of more than 20 Lakh members globally across the Europe, Germany, Brazil, and we’re now in India to administer evidence-based, science-led medical care. Voy India, previously EarlyFit, is India’s first full-stack metabolic health and weight loss platform. Built at the intersection of healthcare, science, and consumer technology, we have combined GLP-1, medical expertise, endocrinologist-led care, diagnostics, nutrition coaching, and ongoing behavioural support into one seamless experience.

What You’ll Do ? Listen, Analyse & Audit:

Review sales calls, chats and customer interactions to evaluate quality, process adherence and sales effectiveness. Catch the Gaps:

Identify missed opportunities, incorrect information, process deviations and areas where our sales conversations can be stronger. Score What Matters:

Create and maintain call-quality audits and scorecards based on defined sales and customer experience parameters. Keep Data Honest:

Cross-check sales claims, CRM updates,



dispositions and outcomes to ensure what’s recorded matches what actually happened. Spot Patterns:

Identify recurring issues across the sales team and turn them into meaningful insights. Coach Through Insights:

Work closely with Sales Managers and the team to highlight improvement areas and recommend practical solutions. Be the Quality Gatekeeper:

Ensure sales conversations meet Voy’s standards for accuracy, compliance, customer experience and process. Report & Recommend:

Share regular audit reports with clear observations, trends and recommendations — not just spreadsheets full of numbers.

What We’re Looking For ? 2-4 years of experience in Sales Auditing, Quality Assurance, Sales Operations, Customer Experience or a similar role. Solid listening and analytical skills — you notice the “small things”. Comfortable working with large volumes of calls, conversations and data. Strong understanding of sales processes and customer journey

📌 Sales Auditor (Mumbai)
🏢 VOY
📍 Mumbai