Manager – Commercial Insurance Underwriting Operations
Location: Bangalore, India
Employment Type: Full time
Experience: 10+ years
Education: Bachelor’s Degree / Graduate
Industry: Insurance | Insurance Operations | Commercial Underwriting
About WNS
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality.
WNS combines deep domain expertise with AI-powered platforms, analytics, and intelligent operations to help businesses innovate, scale, adapt, and build resilience.
Job Title
Group Manager / Assistant Manager / – Commercial Insurance Underwriting Operations
Role Overview
We are looking for an experienced Insurance Operations Manager / Commercial Underwriting SME with 10+ years of relevant experience in Commercial Insurance Underwriting.
The role requires strong expertise in the insurance lifecycle, commercial underwriting, insurance operations,
process governance, quality management, stakeholder management, and people leadership.
The successful candidate will act as a Subject Matter Expert (SME) and business/domain expert, managing complex operational activities, driving process excellence, developing teams, and partnering with UK and local stakeholders to deliver high-quality outcomes within agreed SLA, TAT, quality, and productivity standards.
Key Responsibilities
- Manage and oversee Commercial Insurance Underwriting Operations and end-to-end insurance processes.
- Demonstrate strong understanding of the Insurance Lifecycle, including underwriting, policy administration, endorsements, renewals, claims interface, billing, and related operational processes.
- Provide subject matter expertise (SME) in Commercial Insurance Underwriting and Insurance Operations.
- Develop and implement departmental plans, operational strategies, and resource
📌 Assistant Manager (India)
🏢 WNS
📍 India