Upstream Defect Elimination (UDE) is a Senior Leadership Team mission to remove unnecessary cost in Amazon's retail business, anchored to a shared S-Team goal of $5B Cost Out Impact (COI) in 2026, scaling to a proposed $10B in 2027. UDE requires a myriad of mechanisms and we're in search of a Principal Product Manager to lead the development of the software platform portfolio from within the Retail Business Services team to manage all defects.

Retail Business Services (RBS) is the force multiplier team for Amazon's Retail business growth worldwide through three core strategic initiatives: (1) Defect Elimination, identifying cross-all-retail defects at their root cause and driving extirpation to increase margins; (2) Selection, creating and enriching Amazon inventory data increasing gross merchandise sales growth; and, (3) Operational Excellence, to ensure Amazon's retail business is running efficiently and effectively.

RBS evolving a horizontal internal platform complete with a front-end interface to oversee our UDE program; and,



we need an experienced Principal Product Manager to own product vision and lead a small, growing team of product managers as a player-coach across our tracking, reporting, identification, and extrapolation products. This role has significantly evolved in last couple of years, with additional products and capabilities expected to be either ramped up or developed.

As the Principal Product Manager, you would own the development life cycle of our UDE platform portfolio spanning defect tracking, reporting. Own the tool which uses AI for defect identification, and extrapolation to enrich defects with root cause, upstream system, and system owner built with an AI-first development philosophy. Moreover, the leader will lead efforts on simplifying underlying data architectures (with help of dedicated BIE team and central Data Engineering team) for ease of usage of these products, while leading the impact assessment capabilities. It is expected fo

📌 Principal Product Manager, Retail Business Services, RBS: Cost To Serve (Bengaluru)
🏢 Amazon
📍 Bengaluru