2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
Experience:

4+ year
Must have:

Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and

abandoned cart recovery experience
Relevant backgrounds:

Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success
Budget / CTC:

₹8 - 10 LPA (Fixed)
This is primarily a

B2C role , involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.
Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.
Candidates should be comfortable working with

contact, productivity and conversion targets .
E-commerce/digital commerce and

Salesforce/CRM experience

will be preferred.
Common Role Details
Working Schedule / Shift Timings:

9-hour shift; timings are adaptable—10:00 AM–7:00 PM
Work Model:

Work From Office (WFO) | 5 days a week
Location:

Hauz Khas, South Delhi

📌 Customer Service Representative (Mumbai)
🏢 Zafify
📍 Mumbai