ZOHO MANAGER

Department: Zoho Solutions

Location: Mumbai

Employment Type: Full-Time

Experience: 3-5 Years (at least 2 years of experience in Zoho)

Reporting To: Head – Operations / Business Unit Head

Role Overview

We are looking for an experienced Zoho Manager to lead our Zoho practice, manage implementation projects and teams, handle key clients, and drive business development. The candidate should be capable of building, selling, and delivering Zoho solutions.

Key Responsibilities
- Lead and manage the Zoho team, including consultants, developers, and implementation specialists.
- Manage end-to-end Zoho implementation, customization, integration, and support projects.
- Understand client business requirements and design suitable Zoho solutions.
- Manage project scope, timelines, quality, resources, risks, and delivery.
- Act as the key point of contact for clients and manage escalations effectively.
- Conduct client meetings, requirement discussions, product demonstrations, and presentations.




- Identify new business opportunities and generate cross-selling and upselling opportunities.
- Support sales with solution design, proposals, SOWs, estimates, and commercial discussions.
- Maintain and develop a robust Zoho sales pipeline.
- Establish SOPs and ensure proper project documentation, UAT, Go-Live, handover, and support processes.
- Mentor team members, identify skill gaps, and drive training and knowledge sharing.
- Continuously improve processes through automation and technology solutions.

Preferred Zoho Experience

Hands-on experience with multiple Zoho products such as:
- Zoho CRM
- Zoho Creator
- Zoho Books
- Zoho Desk
- Zoho Analytics
- Zoho Projects
- Zoho People
- Zoho Inventory
- Zoho Flow / Zoho One

Added Advantage: Deluge scripting, APIs, workflow automation, and third-party integrations.

Required Skills & Experience
- Bachelor's degree in IT, Computer Science, Engineering, Business Administration, or related field.
- 3–5 years of overall ex

📌 Zoho Practice Manager (Mumbai)
🏢 Mobilestyx
📍 Mumbai