Role: Technical Consultant/Senior (Data Engineer) - Client Success
Location: Bangalore, Hybrid

About the role...
We are looking for a highly motivated and technically strong

Senior Technical Consultant – Client Success

to join our team. In this role, you will

support o9 customers post-implementation , ensuring seamless

platform operations , robust

customer outcomes , and

high system reliability .

You will play a critical role in

managing automated batch processes, troubleshooting issues, and collaborating across Support, DevOps, Product, and Customer teams

to deliver a stable and scalable solution environment. This role requires to work in

rotational shifts every 2 weeks,

providing 24/7 coverage. Main focus is on

workflow/batch monitoring with SSIS and Python skill + Support experience.

What you will do in this role:
Ensure timely response, recovery, and resolution of batch automation disruptions while meeting customer SLAs
Monitor and maintain smooth operations of o9’s cloud-based platform




Work closely with DevOps and Support teams to troubleshoot and resolve system issues
Validate, transform, and manage customer data using tools like SQL, SSIS, Excel, Apache NiFi, Hadoop, PySpark, and Hive
Analyze customer data, understand functional/technical dependencies, and ensure data integrity
Support CI/CD processes and improve system reliability
Monitor and analyze system performance metrics for continuous improvement
Develop automation scripts using Python, Bash, or PowerShell
Understand and work with o9 platform data models (tables, relationships, optimization structures)
Fine-tune performance, automate manual processes, and implement system checks
Create and execute integration test cases; track and resolve bugs/issues
works in 24X7.

2 weeks rotational shift , focusing mainly on workflow/batch monitoring with SSIS and Python skill + Support exp

What you’ll have...
3-6 years of relevant experience in technical consulting, support, or similar roles
Strong

📌 Senior Technical Consultant (Mumbai)
🏢 o9 Solutions
📍 Mumbai