Key Account Manager

Location: Bengaluru, India – Work from Office

Employment Type: Full-time

Experience: 3–6 Years

About CloudThat

CloudThat is a leading cloud consulting and training company, helping organizations build capabilities across Microsoft Azure, AWS, Google Cloud, AI, Data and other emerging technologies.

CloudThat works closely with leading technology partners including Microsoft and supports organizations with technology consulting, training and upskilling solutions.

About the Role

We are looking for a Key Account Manager – Microsoft Account to manage and grow the Microsoft account/business.

The role will be responsible for building solid relationships with Microsoft stakeholders, understanding business requirements, identifying opportunities and coordinating with internal teams to deliver the right training and technology solutions.

Key Responsibilities
- Manage and develop relationships with Microsoft stakeholders and account teams.
- Act as the primary point of contact for assigned Microsoft-related accounts and opportunities.




- Understand customer/business requirements and identify relevant CloudThat solutions.
- Drive account growth, revenue and new business opportunities.
- Work closely with Microsoft teams to identify training, certification, cloud and upskilling opportunities.
- Coordinate with Sales, Pre-Sales, Training and Operations teams for smooth execution.
- Prepare account plans, opportunity pipelines and regular business updates.
- Track opportunities from initial discussion to closure and delivery.
- Identify cross-selling and up-selling opportunities within existing accounts.
- Maintain strong customer relationships and ensure high customer satisfaction.
- Resolve customer issues and coordinate with internal teams for timely closure.
- Conduct regular account reviews and share business forecasts with management.
- Maintain accurate account and opportunity information in CRM.

Must Have
- 3–6 years of experience in Key Acco

📌 Key Account Manager (Yelahanka)
🏢 CloudThat
📍 Yelahanka