Position: SI Associate Manager - Digital Analytics

Location: Gurgaon, India

Work Mode: Work from Office (Monday-Friday)

Working Hours: 2:00 PM - 11:00 PM IST

Role Overview

The Digital Analytics Associate Manager will lead defined analytics and reporting workstreams focused on improving performance across the end-to-end digital banking customer lifecycle - from acquisition, application conversion, account opening, and funding through digital adoption, transaction behavior, ongoing engagement, retention, and customer profitability. The role combines digital banking knowledge with hands-on analytical problem-solving, structured delivery, and client-facing consulting skills.

The Associate Manager will manage day-to-day delivery for assigned client workstreams, including business requirements, data sourcing, transformation, analysis, dashboard development, testing, deployment, and ongoing reporting operations. The role will coordinate project activities, supervise Analysts and Specialists, support stakeholder working sessions, and collaborate with onshore and offshore business, product,



data, and technology teams.

Key Responsibilities

• Lead defined digital analytics and reporting workstreams across the customer lifecycle.

• Translate business questions into clear analytical approaches, data requirements, KPIs, dashboards, and actionable insights.

• Manage workstream delivery from requirements gathering through data preparation, analysis, visualization, testing, deployment, and BAU support.

• Conduct and review analyses of acquisition funnels, application conversion, account opening, funding, attrition, digital adoption, customer engagement, feature performance, payment behavior, transaction patterns, and profitability.

• Synthesize analytical findings into transparent business insights and support practical recommendations for client stakeholders.

• Coordinate priorities, dependencies, risks, and deliverables to ensure high-quality outputs within committed timeli

📌 Solution Intelligence Associate Manager- Digital Analytics (Rohtak)
🏢 Essex Lake Group
📍 Rohtak