Job Description

Workplace Concierge

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- Manage front-of-house operations efficiently
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- Enhance the in office employee experience
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- Serve as the first point of contact for team members, guests, and visitors
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Woolworths Group India is partnering exclusively with Zinnov Group to recruit for this position.

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About the role

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The Workplace Concierge is the first point of contact for our business and a key ambassador for the Woolworths Group workplace experience. This role is responsible for creating a welcoming, professional, and supportive environment for all team members, guests, and visitors. Going beyond a traditional reception role, the Workplace Concierge will proactively enhance the daily experience on-site by providing exceptional customer service, managing front-of-house operations seamlessly, and assisting with various workplace services to ensure our support offices are great places to work and visit.

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Key Behaviours

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- Customer 1st, Team 1st: Always prioritizing the needs of guests and team members.
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- Interacting with People:



Builds genuine rapport and communicates clearly and professionally.
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- Upholding Standards: Demonstrates pride in their work and maintains a high level of quality.
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- Taking Action: Is proactive, resourceful, and takes initiative to solve problems.
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- Inviting Feedback: Is open to and acts upon feedback to continuously improve.
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- Team Working: Collaborates effectively with colleagues and partners to achieve shared goals.
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Key Responsibilities

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Guest & team member experience

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- Deliver a warm, polished, and professional first impression for all visitors, executives, contractors, and team members.
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- Manage visitor registration, issue security passes, and ensure all visitors are connected with their hosts promptly.
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- Serve as a central point of information, answering queries related to workplace amenities, meeting rooms, local transport, and on-site events.
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- Proactiv

📌 Workplace Concierge (Bengaluru)
🏢 Woolworths Group
📍 Bengaluru