REGIONAL Coordinator
South Region
? Location
Noida HQ
? Reporting To
Logistics Lead
? Qualification
Graduate (any discipline);
MBA in Operations/SCM preferred
? Experience
4–8 years in Quick Commerce, Hyperlocal or Doorstep Services
THE ROLE
We are hiring a hands-on, data-driven Regional Coordinator to own end-to-end performance across multiple cities and partners within the assigned region. You will be the single point of accountability for SLAs, vendor performance, customer experience, and regional growth.
This is not a coordination role. We want someone who proactively spots problems and finds solutions, drives closures before escalations happen, and takes complete ownership of outcomes.
WHAT YOU'LL OWN
Regional & Central Operations
- Own end-to-end operational performance across all assigned cities and states
- Coordinate and monitor ground logistics fleet
- Act as control tower — monitor order lifecycle from creation to closure daily
- Track pending/failed pickups, aging orders, escalations, and exceptions;
drive timely resolution
- Ensure SLA, TAT,
pickup success, and delivery success metrics are consistently met
- Drive continuous process improvements to eliminate recurring failures
Vendor & Partner Management
- Own relationships with logistics partners, transport vendors, warehouses, and service providers
- Drive performance through structured data-backed reviews and action plans
- Ensure SLA and contractual compliance;
manage escalations withclear ownership and TAT
- Conduct regular business reviews;
identify gaps and implement corrective actions
Data Analytics & Insights
- Analyze operational dashboards to identify trends, root causes, and efficiency gaps
- Build and maintain performance scorecards for regions, cities, and vendors
- Translate data into actionable recommendations to improve cost, speed, and experience
Technology & Process Excellence
- Leverage platforms for visibility and control;
champion adoption of current tools and dashboar
📌 Regional Coordinator (Kanpur)
🏢 Attero
📍 Kanpur