Customer Service Associate at Traya Health
Location : Hyderabad | Bangalore | Pune | Thane
About Traya Health At Traya Health, we’re on a mission to help people achieve better health through personalised, science-backed solutions. We’re looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team. Role: Customer Service Associate As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya.
Key Responsibilities • Interact with customers professionally and understand their queries, needs, and concerns.. • Provide accurate information and appropriate assistance to customers.. • Build strong customer relationships through effective communication and active listening.. • Resolve customer queries efficiently while maintaining a high standard of service.. • Ensure a seamless customer experience across interactions..
• Coordinate with internal teams wherever required to address customer concerns.. • Maintain professionalism, empathy, and a customer-first approach in every interaction.. • Meet assigned service and performance objectives while maintaining quality standards..
What We’re Looking For • Graduation is mandatory for all candidates.. • Prior experience in Retail, Hospitality, or Aviation is required.. • Excellent English communication skills — verbal and written communication must be top-notch.. • Robust interpersonal and active listening skills.. • Customer-first mindset with a positive and empathetic approach.. • Ability to handle customer queries professionally and confidently.. • Strong problem-solving and communication abilities.. • Comfortable working in a fast-paced, customer-centric environment.
Preferred Industry : Candidates with experience in Retail, Hospitality, or Aviation Education : Gra
📌 Customer Service Associate (Mumbai)
🏢 Traya
📍 Mumbai