At Vehere, we’re not just building cybersecurity products, we’re shaping the future of how organizations detect, understand, and respond to evolving cyber threats.
As a Tech Support Engineer, you’ll be part of a high-caliber team solving complex, real-world security challenges. You’ll have the opportunity to work on meaningful technology, collaborate with talented people across teams and geographies, and turn bold ideas into solutions that make a measurable impact.
We’re looking for people who are curious, driven, and ready to challenge the status quo, people who want to learn quick, take ownership, and build things that matter.
If you’re ready to push boundaries, solve problems that matter, and help shape the next generation of cybersecurity, we’d love to have you build the future with us.
Job Summary:
We are looking for a highly motivated and customer-focused Customer Support & Qualified Services Engineer with strong expertise in Firewall, cybersecurity, and network infrastructure. In this role, you will be responsible for deploying, integrating,



and supporting Vehere’s AI-powered network security solutions across enterprise environments. You will work closely with customer SOC teams, network engineers, and internal product teams to ensure successful implementation, optimal performance, and rapid issue resolution.
Key Roles and Responsibilities: Deliver end-to-end deployment and professional services for Vehere firewall solutions, including installation, configuration, integration, and optimization. Provide Level 1/Level 2 technical support to enterprise customers, ensuring timely resolution and excellent customer experience. Monitor firewall logs, security events, and traffic patterns to identify suspicious activities, security threats, performance bottlenecks, and policy violations. Perform firewall health checks, firmware upgrades, patch management, and security hardening activities to ensure optimal device performance and compliance. Collaborate with SOC, Ne

📌 Tech support engineer (Kolkata)
🏢 Vehere
📍 Kolkata