01 Oct
|
Jade Global
|
Pune
About Jade Global:
Jade Global is seeking a seasoned Service Now Presales & Solution Lead to drive the technical scoping, architectural design, and ultimate closure of enterprise-scale opportunities within our Enterprise Service Management (ESM) practice. This is a strategic, client-facing leadership position designed for an expert practitioner who can seamlessly bridge complex business problems with cutting-edge Service Now platform architecture.
The ideal candidate will be responsible for leading high-impact technical presales engagements, architecting multi-workflow solutions, owning rigorous effort scoping/SOW development, and cultivating critical Service Now alliance relationships. This leader will carry a personal bookings/pipeline conversion quota and will serve as the primary authority on aligning customer business outcomes with Service Now capabilities.
Key Responsibilities
Technical Pre-Sales & Pipeline Conversion
Lead complex discovery workshops, executive technical presentations,
and deeply tailored solution demonstrations to uncover customer pain points and define future-state architectures. Engage C-suite executives (CIO, CTO, COO, CFO) on digital transformation roadmaps, articulating the value of platform consolidation, AI-enabled service management, and hyper-automation. Partner with the Sales organization on account targeting, competitive positioning strategy, and technical qualification from initial lead state through formal closure. Serve as the primary domain expert during high-value sales cycles, effectively neutralizing competitor technical objections and proving Jade Global's superior technical execution capabilities. Architecture, Estimation & Deal Scoping
Own the end-to-end technical solutioning process for complex, multi-module Service Now pursuits, including architectural blueprints and integration ecosystems. Drive rigorous effort estimation reviews, meticulously validating delivery timelines, staffing matrices, and resource mixes to ensu
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