Key Account Manager (Mumbai)

Key Account Manager (Mumbai)

01 Oct
|
AiSensy
|
Mumbai

01 Oct

AiSensy

Mumbai

About AiSensy

AiSensy is a

WhatsApp Engagement & Marketing platform

helping businesses acquire, engage, sell, and support customers on WhatsApp.

We work with leading brands including

Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah and Cosco , along with thousands of SMBs and growing businesses. Today,

250,000+ businesses

use AiSensy to power their WhatsApp engagement and marketing.

We're building products across

WhatsApp Marketing, Click-to-WhatsApp Ads, AI Agents, conversational commerce, automation and payments .

As AiSensy continues to scale, we're looking for a

Key Account Manager – Enterprise Accounts

to own relationships with some of our most significant customers and help them get significantly more value from AiSensy.

The Role

This isn't a typical account management role where you simply check in with customers and resolve issues.

You will own the relationship, growth, adoption, and revenue of strategic enterprise accounts.





You'll become the primary point of contact for key customers, understand their business goals, identify opportunities to expand their use of AiSensy, and work with internal teams to make sure they succeed.

Your goal is to move customers from: Customer → Active Customer → Growing Customer → Strategic AiSensy Account

You'll work closely with

Sales, Customer Success, Product, Support, Marketing, Partnerships, and Leadership

to drive customer outcomes.

We want someone who can build strong executive relationships, understand business problems, spot expansion opportunities, and

take ownership until things get done.

What You'll Own 1. Enterprise Account Ownership Own a portfolio of strategic and enterprise customers. Act as the primary point of contact for assigned accounts. Build strong relationships with key stakeholders and decision-makers. Understand each customer's business model, objectives, challenges, and WhatsApp strat

📌 Key Account Manager (Mumbai)
🏢 AiSensy
📍 Mumbai

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