01 Oct
|
Cyber Hospitality
|
Mumbai
01 Oct
Cyber Hospitality
Mumbai
Location:
Vadodara, Gujarat Department:
Accounts & Operations Employment Type:
Full-Time Experience:
2–5 years preferred Timing:
Mon - Friday (9 AM-5PM EST)
About the Role We are looking for a responsible and organized
Accounts & Operations Executive
to manage day-to-day accounting, customer account coordination, administrative activities, and back-office operations. The ideal candidate should have valuable communication skills, attention to detail, and the ability to coordinate with customers, sales, accounts, and technical support teams.
Roles & Responsibilities
Accounts & Billing Prepare and send customer
invoices and quotations
as required. Maintain accurate customer billing and account information. Follow up with customers regarding
pending and overdue payments . Maintain payment records and coordinate payment collection. Provide customers with accurate information regarding invoices, payments, balances, and account status. Customer Account Management Maintain complete and up-to-date customer records. Manage customer contracts, agreements, SLAs,
and related documentation. Monitor contract expiration dates, renewals, amendments, and pending paperwork. Communicate with customers professionally regarding billing, contracts, and account-related matters. Develop and maintain positive relationships with customers through timely and friendly communication. Administration & Back-Office Operations Maintain organized digital and physical records. Manage day-to-day administrative and back-office activities. Coordinate between management, sales, accounts, and technical support teams. Track pending tasks and ensure timely follow-up and completion. Prepare regular operational and management reports. Maintain internal databases, spreadsheets, customer information, and documentation. Sales & Support Operations Coordinate with the
Sales Team
regarding customer onboarding, estimates, contracts, and billing. Coordinate with the
Technical Support Team
regarding custom
📌 Accounts & Operations Executive (Mumbai)
🏢 Cyber Hospitality
📍 Mumbai