01 Oct
|
Tata Consultancy Services
|
Mumbai
01 Oct
Tata Consultancy Services
Mumbai
Head Finance and Accounting (F&A;) Quality Location: India (Open)
Role Purpose Lead the design, deployment, governance, and continuous improvement of an independent Finance & Accounting Quality function across Procure-to-Pay (PTP), Order-to-Cash (OTC), Record to-Report (RTR), FP&A;, Master Data, and other F&A; towers. The role is responsible for establishing a centralized quality operating model that drives transaction accuracy, control compliance, defect prevention, customer satisfaction, operational excellence, and delivery risk reduction across all F&A; engagements. This leader will build and institutionalize a scalable quality governance framework covering quality methodology, sampling strategy, control validation, calibration, RCA, training, certification, reporting, and continuous improvement. The role will also own governance of process-related training across F&A;, ensuring that teams are trained, assessed, and certified on approved processes, SOPs, desktop procedures, job aids, controls, and client-specific requirements before performing activities independently.
Key Responsibilities 1. Quality Function Establishment & Governance Design and institutionalize an enterprise-wide F&A; Quality Management Framework. Establish independent QC operations across all F&A; towers. Define quality governance structure, operating cadence, escalation mechanisms, and review forums. Standardize defect taxonomy, scoring methodology, quality criteria, and control requirements. Create quality policies, SOPs, and governance standards. 2. Deployment of Dedicated QC Organization Build and scale centralized and account-level QC teams. Define QC staffing models, spans, and coverage ratios. Drive deployment of QC Leads, Analysts, Calibration Specialists, and Quality Managers. Establish quality operating rhythms across all accounts. Ensure independence of quality teams from transaction processing teams. 3. Quality Control Framework Define risk-based sampling methodology across PTP, OTC, RT
📌 Head - Finance & Accounting Quality (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai