Team Lead, Implementation
Cvent Implementation Team | Full-Time| People-Leadership Role |AI-Augmented

About the Team
The Cvent Implementation team configures and deploys Cvent software for new and existing clients. Our mission is to provide expert guidance and hands-on technical execution so every client successfully launches, adopts, and realizes value from their Cvent products.
The work blends project management, technical configuration, and client-facing consulting — and increasingly, the smart use of AI tools to move faster, reduce manual work, and deliver a sharper, more consultative client experience. As a Team Lead, you own the performance, growth, and delivery economics of a pod of Implementation Consultants operating in exactly this workplace.

Role Overview
As Team Lead, Implementation, you lead a pod of Implementation Consultants and Senior Implementation Consultants — accountable for their delivery quality, client outcomes, professional growth, and the financial performance of your pod's portfolio. You operate as a player-coach:



close enough to projects to unblock complex escalations and guarantee delivery standards, while owning the coaching, capability-building, and pod-level P&L; that turn a group of strong ICs into a high-performing, predictable delivery team.
You are the first line of business accountability for delivery economics and the first line of client governance, running business reviews at the pod and skip-level, and mentoring your team on AI-first ways of working.

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📌 Implementation Team Lead (Gurugram)
🏢 Cvent
📍 Gurugram