Experience: 3–5 Years Location: Vadodara Candidates: Open to candidates from anywhere in India Work Mode: Hybrid / Remote Initial Requirement: 1 week WFO Shift: 3:00 PM – 12:00 AM ; may include night shifts in future CTC: Up to ₹8.5 LPA Joining: Immediate–30 Days Mandatory Role Overview We are looking for an Application Support Analyst with hands-on Net Suite application support experience and exposure to Net Suite Account Reconciliation (NSAR). The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams. Mandatory Skills Net Suite – Minimum 3 Years NSAR – Minimum 1 Year Advanced/Expert Microsoft Excel Application Support / L2 Support Strong troubleshooting and problem-solving Robust communication and stakeholder management US stakeholder interaction Incident and issue resolution Application configuration/support Change management Good to Have Case Locker Ragic Salesforce Docu Sign Microsoft Copilot / AI tools The JD specifically mentions Case Locker, Ragic,



Salesforce and Docu Sign as applications the candidate may need to learn/support, with exposure considered an advantage. Key Responsibilities Provide L2 support for Net Suite and NSAR. Manage NSAR access requests, provisioning and governance. Troubleshoot Net Suite, NSAR and integrated-system issues. Perform root-cause analysis and work with development teams on complex issues. Support users and conduct application training. Maintain SOPs, user guides and knowledge-base documentation. Support integrations involving Salesforce, Net Suite, Ragic, Case Locker and Docu Sign. Support upgrades, enhancements, testing and integration initiatives. Monitor application performance and identify recurring issues. Generate reports and analyze trends. Support system configuration and customization. Work with vendors/support partners on complex issues. Use AI tools such as Microsoft Copilot for support effici

📌 Application Support Analyst (Gujarat)
🏢 Asian Hires
📍 Gujarat