Aroha Palms · Mandrem & Pilerne, North Goa · In office, full-time

₹25,000/month + 2% commission on closed sales, uncapped

About us

Aroha Palms is a boutique luxury villa collection across two locations in North Goa. Every villa has its own private 10-metre pool.
Mandrem — three standalone villas and four apartment suites on a streamside plot with mountain and forest views, minutes from Mandrem Beach. 18 rooms, hosting anything from a single couple to a full-estate buyout for 36 guests. Pilerne — two villas set in the heart of Goa's countryside, close to all the main North Goa beaches. 11 rooms, hosting anything from a single couple to a full buyout for up to 26 guests. We host families and groups from metro India, corporate offsites, celebration groups, and travellers from the UK, Europe and Australia. We are owner-led and building our reservations function properly for the first time.

The role

You own every guest inquiry across the collection — Whats App, Instagram, email, website, phone — from first message to confirmed booking. Once a guest books,



you carry the relationship through arrival, the stay and the review. You report directly to the Director.

Sales & Lead Conversion
Promptly follow up on, nurture, and close inbound leads generated via digital marketing campaigns, social media, direct calls, and messaging platforms. Understand prospective guests' group sizes, travel dates, and preferences to recommend the right property and configuration across the collection — including our combination and full-estate buyout options for larger groups. Quote accurately from our approved seasonal rate card, holding rate rather than discounting to close. Requests below card rate are referred to management. Follow up systematically until a guest books or clearly declines, and maintain a live record of every lead and its status. PMS & Reservations Management
Efficiently operate and maintain our Property Management System (PMS) and channel manager to ensure accurate availa

📌 Sales And Guest Experience Executive (Mormugao)
🏢 Aroha Palms
📍 Mormugao