Job Description

Hiring for US Healthcare Medical Billing AR Quality _Chennai

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Location : Chennai

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Shift - US Shift

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Designation - AR Quality Analyst

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Experience AR Quality Analyst: 3 to 5

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RESPONSIBILITIES:

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- Manage day-to-day Quality operations and directs the team responsible for Quality control activities
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- Team Handling experience is mandatory
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- Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add's and customer satisfaction
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- Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
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- Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
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- Establish and maintain effective work procedures
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- Review and ensure process follow internal policy requirements and external regulations.
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- Coordinate, participate, and/or manage multiple projects assigned by senior management
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- Interface and coordinate with various stakeholders
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- Mentor the Green/Yellow belt projects and drive continues improvements
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- Be a single point of contact for Quality errors and plot action plans to improve performance
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- ISO preparations and understanding of ISO requirements for Audit readiness
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- Good understanding of Quality principles & QC tools and apply as need arises
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SKILLS AND COMPETENCIES

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- Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible for
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- Exceptional leadership skills, including the ability to manage through a shared vision and path to success
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- Ability to create, communicate and manage SLA metrics that support operational targets
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- Excellent problem-solving skills and ability to use valuable judgment to make decisions
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- Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and management
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FORMAL EDUCATION AND EXPERIENCE

📌 Hiring for US Healthcare Medical Billing AR Quality _Chennai (Thoothukudi)
🏢 HCLTech
📍 Thoothukudi