Job Description
About Position: We are seeking an experienced Support Engineer EUC (End User Computing) to provide advanced technical support and manage enterprise end-user computing environments. The ideal candidate will possess strong expertise in device management, Microsoft Intune, Windows Autopilot, Office 365, endpoint support, and workplace technologies. This role is responsible for ensuring seamless user experience, supporting endpoint lifecycle management, driving device refresh initiatives, and maintaining secure, compliant, and highly available end-user environments across the organization. Role: Support Engineer EUC (End User Computing) Location: Hyderabad Experience: 6 to 9 Years Job Type: Full time Employment What You'll Do: Provide advanced technical support and troubleshooting for end-user hardware, software, operating systems, applications, and network-related issues. Resolve complex incidents and service requests within agreed SLAs and support standards. Act as an escalation point for critical desktop, laptop, mobile device, and application-related issues.



Collaborate with infrastructure, security, networking, and application teams to resolve enterprise-wide technical challenges. Implement and maintain end-user computing solutions aligned with organizational standards and business requirements. Support hardware lifecycle management including laptop replacement, refresh programs, and asset management activities. Configure and manage Windows Autopilot deployments and Microsoft Intune device enrollment processes. Administer endpoint management policies, application deployments, compliance configurations, and device security baselines. Perform OS imaging, operating system upgrades, patch management, software deployments, and system maintenance activities. Configure and support Office 365 applications, OneDrive, SharePoint, Teams, and related Microsoft productivity tools. Install, configure, and troubleshoot desktops, laptops, printers, scanners, and sp

📌 Support Engineer (Hyderabad)
🏢 Persistent Systems
📍 Hyderabad