About BiteSpeed

Hey there We are a

Sequoia-backed SaaS startup

building an AI-native Marketing, Support & Sales suite for

e-commerce brands.

We’re currently working with

3000+ e-commerce brands

globally across 50+ countries and are fortunate to have

raised $5.5M+

along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here -

https://www.bitespeed.co/

and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here -

https://apps.shopify.com/bitespeed-fb-messenger-chatbot

(we openly brag about this )

We’ve had some solid investors back us

(making it easier for you to stalk us since you’d do this anyway):-

BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge-

https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge-





https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-

https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414

About the role

We want to keep our

customers for life
- to do that, we’ve treated customer success as our most key function. We’ve loved & served our customers so well that we’ve earned

250+ 5-star reviews

and achieved

net negative churn.

The foundation was

founder-led,

and now with over 30 people in the CS team and

300% YoY growth,

we’re now looking for a

Program Manager – Customer Success

who’s obsessed with getting things done, building scalable CS processes, and enabling a world-class team to create

true fans of BiteSpeed

globally.

What you’ll do

Run the engine

– Own day-to-day operations of the CS team: onboarding

📌 Program Manager (Vasanth Nagar)
🏢 BiteSpeed
📍 Vasanth Nagar