Role: IT & Network Support Engineer
Location:

Bangalore, India
Department:

Information Technology (IT)
Experience:

3–6 Years
About Styli Marketplace
Launched in 2019 by Landmark Group, Styli Marketplace is the first e-commerce venture of the group, quickly becoming a leading online destination for fashion and lifestyle across the GCC, including Saudi Arabia, the UAE, Kuwait, Bahrain, and beyond. Styli connects global sellers and creators with millions of fashion-forward customers, offering the latest trends, exceptional value, and convenient services like same-day to 48-hour delivery and adaptable payment options. Our mission is to make style accessible, aspirational, and exciting for all, backed by a passionate team fostering a culture of creativity and innovation. At Styli, we aim to revolutionize fashion retail and bring unique experiences to our customers.
Role Overview
We are looking for a proactive and service-oriented

IT Support & Network Support Engineer

to join our IT team in Dubai.



You will be the first point of contact for end-user technology needs and the hands-on owner of our office IT and network infrastructure. This role blends day-to-day user support with infrastructure and network device administration, Google Workspace (GWS) management, and the resolution of a broad range of IT service requests. You will keep our people productive, our office connected, and our systems secure and reliable.
What You'll Do
End-User Support & Service Desk
Act as the

first point of contact

for end-user IT queries — triaging, troubleshooting, and resolving incidents and service requests across hardware, software, and connectivity.
Provide

desktop, laptop, and peripheral support

across Windows and MacOS, including setup, imaging, configuration, and ongoing troubleshooting.
Manage the

IT ticketing queue

— log, prioritise, track, and close requests within agreed SLAs, with clear and timely user communication.
Handle

employee onboarding and offboarding

— device

📌 Information Technology Engineer (Vasanth Nagar)
🏢 STYLI
📍 Vasanth Nagar