Job Description
City Head
nExperience: 5–8 Years
nLocation: Bangalore
nIndustry:Education/EdTech/Home Tutoring
n

nThe City Head will be responsible for the overall operational and business management of Bangalore. The role will focus on building a solid operating structure, ensuring smooth service delivery, managing city-level resources and teams, strengthening teacher and customer operations, monitoring business performance, and ensuring operational efficiency and sustainable city growth.
n1. City Operations & Business Management
n
- n
- Take complete ownership of day-to-day Bangalore city operations and business management.n
- Establish and maintain efficient processes, systems, and operating standards across the city.n
- Ensure smooth coordination between academic, teacher, operations, customer success, HR, and support functions.n
- Monitor overall city performance, identify operational gaps, and implement corrective actions.n
- Drive operational efficiency, productivity, cost control, and effective utilization of city resources.n




- Ensure all city-level activities are aligned with company policies, processes, and management guidelines.n

n2. Team Leadership & People Management
n
- n
- Lead, mentor, and manage the Bangalore city team across relevant functions.n
- Define roles, responsibilities, KPIs, and performance expectations for team members.n
- Conduct regular performance reviews and ensure accountability and timely execution.n
- Build a collaborative, disciplined, and high-performance team culture.n
- Identify manpower requirements and coordinate with HR for recruitment and onboarding.n

n3. Teacher / Tutor Operations
n
- n
- Oversee teacher/tutor onboarding, deployment, availability, attendance, and operational coordination.n
- Ensure adequate teacher availability based on student requirements and service commitments.n
- Monitor teacher performance, class continuity, punctuality, and service quality.n
- Coordinate with academi

📌 City head (Bengaluru Urban)
🏢 EMRIOM SOLUTIONS
📍 Bengaluru Urban