Job DescriptionDesignation : - Customer Service Associate (CSA )
NJob-Location: - Bengaluru ( WHITE FIELD )
NCompany Website: - https://www.Konecta-group.Com
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n@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .
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nJobResponsibilities : -
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- You Will be part of the Customer Service team of a renowned Client in UK, where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries N
- Understand the customerconcerns and provide accurate and timely resolutions through ( Email, Voice & Chat ) N
- Deliver excellent customer experience and maintain high CSAT scores. N
- Document all interactions clearly in CRM systems. N
- Adhere to quality standards, process guidelines, and compliance requirements. N
- Meet individual and team performance targets ( Productivity, Quality, CSAT ). N
- Upsell/Cross-sell products or services where applicable. N

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nRequired-Skills : -
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- Atleast ( 0 - 5 yrs)



in the Customer Support role in the International Voice & Chat . N
- Advanced level of English Communication Skills are required to express yourself clearly and professionally. N
- Should be adaptable withthe Rotational-Shifts ( UK / US ). N
- Working Mode:- Should be working Onsite from theOffice . N

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nSalary - Range : -
NFor Freshers: - CTC Offered = ( 3 Lacs / Per Annum )
NFor Experienced: - CTC Offered = ( 4.5 Lacs / Per Annum )
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n@ WALKIN DRIVE DETAILS : -
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nTimings: - From 11.00 AM Till 3.00 PM
NDate: - @ Saturday, 26th September - 2026.
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nVENUE details : -
NWework IWF Compus,
nSurvey No.192,
NMain Road, B Narayanapura,
NWhitefield, Mahadevapura,
NBengaluru,
nKarnataka 560048.
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nDisClaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .
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📌 Hiring: Customer Service Associate (Bengaluru)
🏢 Konecta
📍 Bengaluru