Job Description
Job Title: Executive – Patient Care Specialist
nLocation: Sector – 14, Gurugram
nExperience: 0–2 Years
nWorking Days: 6
nShift & Week-off: Rotational
nQualifications: BDS
n

nPosition Overview:
nAt HexaHealth , we are hiring an Executive – Patient Care Specialist who will connect with patients, counsel them, and guide them throughout their surgical journey. The role involves advising patients about HexaHealth services, understanding their needs, coordinating consultations with the right doctors and hospitals, and directly contributing to revenue generation.
n

nWhat Our Expectations Are:
n
- n
- Patient-centric attituden
- Ability to handle multiple tasks effectivelyn
- Proactive & determined mindsetn
- Robust problem-solving skillsn
- Excellent communication skillsn
- Flexibility & Adaptabilityn

n

nWhat You Will Do:
nAs Patient Care Specialist, you will serve as a crucial link between the company and our patients. Your primary responsibilities will include:
n
- n




- Patient Engagement & Education:- Conduct structured discussions, clearly explaining HexaHealth’s specialized services to ensure patients understand the benefits and support available for high-acuity care.n
- Personalized Recommendations:- Assess patient health profiles to recommend suitable specialists and hospitals, coordinating their consultation and ongoing treatment journey.n
- Medical Report Guidance:- Review and explain patient reports confidently, using your knowledge to clarify treatment options and address patient concerns.n
- Continuous Patient Support:- Guide patients through each stage of their healthcare process, offering empathetic support and resolving queries to ensure a positive experience.n
- Building Healthcare Partnerships:- Develop strong connections with hospital network & doctors to deepen your expertise, allowing you to offer well-informed patient support.n
- Revenue & Patient Conversion Impact:- Drive patient engagement effectively, c

📌 Patient Care Specialist (Haryana)
🏢 HexaHealth
📍 Haryana