Job Description
Designation: Executive – Events & Experiences
nBU: Lohono
nDept: Events & Experiences
nLocation: Prabhadevi, Mumbai
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nKey Responsibilities
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- Drive revenue through proactive outreach to booked clients, identifying the nature and purpose of travel (celebration, occasion, special event, etc.).n
- Pitch and convert upsell opportunities including décor setups, barbeque arrangements, private chef experiences, live singers, DJs, musicians, themed celebrations, and more.n
- Build strong relationships with clients to understand preferences and provide curated luxury experiences.n
- Coordinate with external vendors and internal operational teams for seamless event execution.n
- Ensure timely delivery of décor, entertainment and celebration elements as per brand guidelines.n
- Maintain accurate event checklists, vendor details, costs, and client approvals.n
- Track lead conversions and revenue generated through experiential upselling.n
- Provide on-ground support during key events, especially on weekends/holidays.n




- Manage multiple requests simultaneously while ensuring superior guest satisfaction.n

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nKey Requirements
n(Education, Technical Skills & Personal Traits)
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- Graduate in Hospitality, Event Management, or related field.n
- 2+ years of experience in guest experience, events coordination or hospitality sales — preferably in luxury hospitality.n
- Exceptional communication and interpersonal skills with the ability to influence.n
- Strong negotiation skills and vendor management capabilities.n
- Confident, proactive, and passionate about crafting premium experiences.n
- High level of ownership, multi-tasking ability, and attention to detail.n
- Comfortable working weekends, extended hours, and adaptable shifts aligned with guest needs.n

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nReporting To:
nManager / Lead – Events & Experiences
nDirect Report (if any):
nNone currently
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nCompetencies
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- Client Relationship Managementn
- Sales Orien

📌 Executive-Events & Experience (Mumbai)
🏢 Lohono Stays
📍 Mumbai