We’re Hiring: Senior Operations Engineer – MES
Location:

Bangalore, India
Experience:

5+ Years
Domain:

MES Operations | Digital Manufacturing
Role:

Senior Operations Engineer – MES
About the Role
We are looking for an experienced

Senior Operations Engineer – MES

to manage and support MES operations for core microservices within the Foundations Team.
The ideal candidate should have strong experience in

MES production support, microservices, Kubernetes, monitoring, incident management, debugging, and troubleshooting , with the ability to handle high-priority production incidents in a global environment.
Key Responsibilities
Manage day-to-day

MES Operations and Production Support

activities for core microservices.
Proactively monitor, analyze, troubleshoot, and resolve production issues.
Handle

High-Priority Incidents (HPI)

and provide on-call support when required.
Perform

problem investigation and Root Cause Analysis (RCA)

within defined SLAs.
Configure and maintain monitoring dashboards and alerts using

Kibana and Grafana .




Take end-to-end ownership and accountability for assigned operational issues.
Ensure timely and transparent communication regarding actions, progress, and issue resolution.
Collaborate effectively with global stakeholders and cross-functional teams.
Key Skills Required
✅

MES Operations / MES Production Support
✅

Microservices Architecture
✅

ELK Stack / Kibana
✅

Grafana / APM Monitoring
✅

Kubernetes / On-Prem Kubernetes
✅

Rancher / Kubernetes Cluster Management
✅

Docker / Mirantis
✅

GitHub
✅

MSSQL
✅

API & Swagger
✅

Kafka
✅

SAP S/4HANA
✅

ServiceNow / IT Ticketing Tools
✅

JIRA & Confluence
✅ Strong

debugging, troubleshooting and RCA skills
Good to Have
C programming knowledge
PL/SQL query knowledge
Experience in

Digital Manufacturing
Strong understanding of MES environments and manufacturing applications
Qualification
Bachelor’s/master’s degree in computer science , IT, Engineering, or a related field.
What We’re Looking For

📌 OPS MES Engineer (Vasanth Nagar)
🏢 ITC Infotech
📍 Vasanth Nagar